Privacy Policy
Effective date: November 12, 2026
JK Solutions NY ("we," "us," "our") provides missed-call text-back and appointment booking services to local home-service businesses ("our clients"). This policy explains what information we collect, how we use it, and the choices you have. It covers this website and the text messages we send on behalf of our clients.
Information we collect
- From people who call our clients: when a call to one of our clients goes unanswered, we receive the caller's phone number and the time of the call. If you reply by text, we receive the content of your messages and any details you choose to share, such as your name, town, and the service you need.
- From booking requests: the name, appointment time, and job details you enter on a client's booking page.
- From this website: the name, business name, email, phone number, and message you submit through our contact form.
- From our clients: business details needed to provide our service, such as business name, hours, service area, and the owner's contact information.
How we use information
- To reply to your call or message on behalf of the business you contacted.
- To help you schedule service and to send appointment confirmations and updates.
- To notify the business you contacted about your request.
- To respond to inquiries sent through this website.
- To operate, maintain, and improve our services, and to comply with legal obligations.
We only send text messages to people who first called or contacted one of our clients. We do not send messages to purchased or uploaded contact lists.
Text messaging and mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Message frequency varies based on your conversation. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or HELP for help. See our SMS Terms for details.
How we share information
We do not sell personal information. We share information only:
- With the business you contacted, so they can respond to and complete your service request.
- With service providers that help us run our service, such as our phone and text messaging provider, scheduling tools, and website host. They may use the information only to provide services to us.
- When required by law, or to protect the rights, safety, and property of our clients, customers, or others.
How long we keep information
We keep information only as long as needed to provide our services, meet our clients' record-keeping needs, and comply with legal obligations. After that, we delete or anonymize it.
How we protect information
We use reasonable administrative and technical safeguards, such as access controls and two-factor authentication on our accounts. No method of transmission or storage is completely secure, but we work to protect your information.
Your choices
- Reply STOP to any text message to opt out of further messages.
- Email us to ask about, correct, or delete information we hold about you.
Children's privacy
Our services are intended for adults and businesses. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last updated.
Contact us
JK Solutions NY
Long Island, NY
Email: jared@jksolutionsny.com